Financial Conduct Authority
The Financial Conduct Authority expects any intermediary to disclose to the customer that a commission may be payable by the owner or creditor to the intermediary, and, if the customer asks, the amount of that commission. The Financial Conduct Authority has made it clear that "commission" means any financial consideration.
When you order a vehicle, you will enter into a lease agreement with one of our partner finance providers/lenders. Our arrangement fee is for our services and not for arranging the finance agreement.
The commission we receive from the finance provider/lender maybe pre-set but can vary and will impact the amount payable by you.
We will disclose the commission we receive from the finance company to you prior to the order of the vehicle. This will be at the point we provide you with an official quote. Should the original quote change in any way, such as change of term or mileage allowance, a new quote will be provided, and this will also show the new commission amount. We will ask you to sign each commission disclosure to indicate your informed consent to us receiving this remuneration.
About Wessex Fleet Solutions Limited's Services
1. Whose Products Do We Offer?
Wessex Fleet Solutions Limited offer products and services from a range of Leasing Companies, UK Vehicle Dealerships and Product Providers with whom we have commercial agreements in place. We are a Commission Based Organisation which means that we receive payments for business introductions.
When you order a vehicle, you will enter into a lease agreement with one of our partner finance providers/lenders. Our arrangement fee is for our services and not for arranging the finance agreement.
The commission we receive from the finance provider/lender maybe pre-set but can vary and will impact the amount payable by you.
We will disclose the commission we receive from the finance company to you prior to the order of the vehicle. This will be at the point we provide you with an official quote. Should the original quote change in any way, such as change of term or mileage allowance, a new quote will be provided, and this will also show the new commission amount. We will ask you to sign each commission disclosure to indicate your informed consent to us receiving this remuneration.
2. Which Service Will We Provide for You?
You will not receive advice or a recommendation from us. We have provided you with product information enabling you to make your choice about how to proceed.
3. Who Regulates Us?
Wessex Fleet Solutions Limited, Milford House, Milford Street, Salisbury, SP1 2BP is authorised and regulated by the Financial Conduct Authority.
4. What to Do If You Have a Complaint
If you wish to make a complaint please contact Wessex Fleet Solutions Limited in writing at our registered office address;Milford House, Milford Street, Salisbury, SP1 2BP and we will be happy to respond. Alternatively; you can contact us by e-mail on; sales@wessexfleet.co.uk or call us on; 0330 221 0000. If you cannot settle things to your satisfaction with us directly you may be entitled to refer your complaint on to the Financial Services Ombudsman Service or the BVRLA conciliation service.